What is Personal Data
Personal Data is any information that relates to an identified or an identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute personal data.
Personal Data We May Collect
Information that you provide us
We collect the following information that you provide us through:
Information that we may collect from third parties
We may receive information about you from other sources. We may add this information to the information we have already collected from you through our services to improve it.
Links to the privacy policies of third parties – service providers, used by the Site:
We collect the data you provide to us when you make an inquiry in order to respond to you and we collect it on the basis of your consent.
We would always like to offer you the best experience using the Site. For that purpose, we may use certain information about your user behaviour, invite you to complete satisfaction surveys directly or through partners, market research and other research, and send you educational emails. Educational emails contain instructions, tips or perhaps information about the advanced features of the Site. The purpose of these communications is to streamline the work of the end user. Educational emails never include marketing messages.
We base these activities on our legitimate interests in the conduct of our business and always ensure that your fundamental rights and freedoms are not affected.
We require your prior consent to send you various marketing messages, e.g. newsletters, polls. You can change your mind and withdraw your consent at any time by:
- using the “Unsubscribe” link in the messages you receive from us; or
- contacting us using the contact details below.
There may be cases in which we use or transmit information to protect our rights and our business. These may include:
The main ground for these types of processing is our legitimate interests in protecting our business by stipulating that we ensure that all measures we take ensure a balance between our interests and your fundamental rights and freedoms.
Personal data collected only for the purpose of making contact shall be stored until the completion of the relevant communication, unless applicable law requires otherwise.
We do not collect sensitive Personal Data.
We ask that you not send us, and you do not disclose, any sensitive Personal Data (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health or medical condition, criminal background or trade union membership) on or through the Site or otherwise to us.
To the extent permitted by applicable law, and for fulfilling the purposes for which it is collected, Personal Data may be disclosed:
Access to your Personal Data
You have the right to view, amend, or delete the Personal Data that we hold about you. To request access please email firstname.lastname@example.org. We will provide the information free of charge and within one month, except in the event that the request is unfounded, excessive or repetitive, in which case we reserve the right to charge a proportionate administration fee or refuse.
Rectification of Personal Data
If any of the information we hold on you is inaccurate or incomplete, you may ask us to correct or complete it at any time.
Your right of erasure, or to be forgotten
You may ask us to delete your Personal Data, but only if:
We have no obligation to honour your request for deletion of your Personal Data if processing is required:
There are certain other circumstances in which we are not obliged to comply with your request for data deletion, even though these are the most likely circumstances in which we may decline your claim.
To request deletion of your personal information, contact office email@example.com the email address we hold for you or otherwise proving your identity.
Please note that the data deletion process with all data and documents associated with it is irreversible.
Restriction of data processing
You may ask us to restrict the processing of your Personal Data, but only if:
We may continue to use your Personal Data as a result of a restriction request:
You may ask us to provide your Personal Data in a structured, widely used and machine-readable format, or you may request that it is directly transferred to another data operator, but only if:
Right to objection
You may object at any time, for reasons related to your particular situation, to the processing of your Personal Data based on our legitimate interests if you believe that your fundamental rights and freedoms dominate these interests.
You may also object at any time to processing your data for direct marketing purposes by following the instructions on the email we send you or by sending an email to firstname.lastname@example.org.
Making automated decisions
TERMOMOST does not conduct profiling or automated individual decision-making.
Your right to file a complaint with the Supervisory Body
If you believe that TERMOMOST process your Personal Data in the wrong way, you can contact email@example.com.
You have the right to complain to your jurisdiction’s local authority on the processing of your Personal Data.
In Bulgaria, the contact details for the supervisory authority for the protection of personal data are as follows:
Commission for the Protection of Personal Data
2, Prof. Tsvetan Lazarov Blvd., Sofia 1592, Bulgaria,
Phone: + 359 2 915 35 18
Other Information We May Collect
“Other Information” is any information that does not reveal your specific identity, such as:
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Data under applicable law, then we may use and disclose Other Information for all the purposes for which we use and disclose Personal Data.
For the purpose of protecting User data against unauthorized or accidental disclosure, we use reasonable and appropriate technical and organizational measures. Technical measures consist in the application of technologies that prevent unauthorized access to the User's data by third parties. For the purpose of maximum security, we use encryption of user and end user data, communication on the Site and all data stored on servers. The organizational measures include a set of rules for the conduct of our employees and are included in our internal regulations, which are, however, considered confidential for security reasons. TERMOMOST undertakes to ensure that in the case of hosting servers in a data center managed by a third party, similar technical and organizational measures are also implemented by such third party.
All data is placed only on servers located within the European Union.
TERMOMOST We do not transfer Personal Data to third countries outside the EU.
We are also not responsible for the collection, use and disclosure policies and practices (including data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft or any other application developer, application provider, social media platform provider media, operating system provider, wireless service provider or device manufacturer, including in relation to Personal Data you disclose to other organizations through or in connection with our social media pages.
You can contact us directly if you have any questions regarding our Personal Data processing practices. Please send your inquiry to firstname.lastname@example.org, or to: 111, Tsarigradsko shose, Sofia Tech Park, Laboratories Building, ground floor or by calling: 0899 29 3999.
Last Updated: 13.10.2022